Frequently Asked Questions

Following are questions and answers that we have been asked. By definition, this means that this page will always be "under construction." This is your open invitation to email your questions. If you think other staff/faculty members would benefit from the answer, say so. Email your questions to jdillon@eastms.edu.  

When I begin a new email, Outlook remembers names and automatically gives me options on who the email is going to.  However, sometimes the email addresses have changed.  I have gone into my contacts and have changed the address, but the new address does not show up when I type in that person’s name in the “to” line….only the old address shows up.  I’ve even deleted contacts totally, and created the contact new, but still….Outlook remembers the old address.  How can I fix that?